point of-view · Draft for discussion · September 2026
The compensating structure
Why most institutional AI work is tooling, and what the alternative actually looks like.
Most institutional AI work is tooling: it makes an existing process cheaper or faster and leaves the shape of the business unchanged. The alternative starts from one question — what does this let us stop doing? — and the answer is usually a compensating structure: a body of process, infrastructure and convention that exists only because a particular piece of information could not be read. Three cases from unrelated businesses share the identical shape.